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Free your logistics team from repetitive coordination work. Our AI Agents answer provider questions, schedule docks, confirm pickups, and proactively follow up across voice, text, and email — keeping your supply chain running smoothly 24/7.
High Call Volume in Dispatch and Vendor Support
AI Agents handle provider calls and messages autonomously
Support during business hours only
AI Agents work 24/7, providing consistent, reliable support even outside of normal working hours
Labor Costs and Shortages
AI Agents outperform your best-trained team member at a fraction of the cost
Tap or hover on each Pain Point to see how our AI Agents solve it.
Make and receive calls at any time of the day, any day of the year.
Communicate in 20+ languages via voice, text messages, chatbot, email, and much more.
AI Voice Agents auto-scale as calls come in or go out, no more waiting in a queue.
Define your own call flow, including integrations and transfers to human agents.
Curious how AI Voice Agents in Logistics can transform your operations? Get in touch — we’ll show you what’s possible.
Want to know how much time and money you could save? Use the calculator below to uncover your savings
Track call volumes, resolution times, sentiment, escalations, and other performance metrics.
LogisticsGPT makes operational data conversational. Leaders and team members can instantly access performance metrics, call transcripts, and escalation drivers, all through simple questions.
Identify trends, service and product gaps, and friction points from customer conversations. Turn insights into smarter decisions and continuous improvement.
“Our AI Support Techs allowed us to significantly reduce our call center costs while boosting other business metrics, like FCR.
“At the beginning we doubted the agent’s ability to solve complex inquiries but we saw an immediate uptick in first call resolution after deploying the AI voice solution.”
“We’re blown away by how skillful and efficient our AI agent is since we launched. We’ve seen significant savings on operational expenses.”
AI voice agents can answer supplier questions over the phone, automate customer shipment tracking calls, call with updates, monitor your WMS and communicating exceptions, and providing warehouse status reports. They reduce the need for manual coordination and having your staff answering phone calls. For example, an AI voice agent can automatically call drivers to confirm pick-ups times, provide updates on ETAs, and alert customers of incoming shipments, all while significantly reducing dispatcher workload.
Yes, our AI voice agents can integrate with transportation management systems (TMS), ERP, or WMS platforms to retrieve and update real-time logistics information.
Absolutely. Our agents are trained with industry-specific vocabulary, enabling them to understand and respond accurately to common logistics queries and commands.
Logistics departments typically experience up to 70% reduction in vendor support costs, also improving partner satisfaction, and overall operational efficiency.
Yes, our voice agents are scalable and can handle thousands of simultaneous calls, making them ideal for logistics hubs and distribution centers during peak times.