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Build your fully-customized AI Agent

We build your AI Agent to fit your exact needs, trained on your workflows, data, systems, and goals.

Customize Your Own AI Agent

Select one or more workflows your AI Assistant will handle:

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Core Features of our Custom AI Agents

24/7 Inbound and Outbound calling

Make and receive calls at any time of the day, any day of the year.

OmniChannel & Multilingual

Communicate in any language by voice, email, text message, chatbot, and much more.

Follow-ups

Proactive follow-ups to ensure nothing stalls or gets missed.

Customize Call Flow

Define your own call flow, including integrations and transfers to human agents.

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Let’s talk AI for Your Business

Want to experience a custom AI Agent built for your business? Learn how it automates workflows, integrates with your systems, and elevates efficiency.

Business ROI Calculator: Estimate Your Actual Business Impact

Want to know how much time and money you could save? Use the calculator below to uncover your savings

Free savings estimator

AI Agents for Customer Support
ROI Calculator

Estimate the real cost of your support operation — and the capacity AI could unlock.

Monthly support calls100,000
10,0001,000,000

Average call duration8 min
3 min30 min

After-call work per call5 min
0 min20 min

Annual cost per support rep (USD)$50,000
$35,000$90,000

AI-addressable workload

Standard assumptions used in this estimate
5 hrs / day productive support per rep
21.7 days / month working-day equivalent
40% overhead factor (benefits, supervision, QA, training)
$250 / rep / month technology & tooling cost

Estimated monthly savings opportunity

$258K – $516K
per month · based on Konecto benchmarks

Support capacity unlocked

18,417 hrs
per month
169.7 FTE FTE-equivalent
workload unlocked
$1.2M Current est. monthly
support operating cost
85% AI-addressable
workload selected

Actual results may vary based on call complexity, team structure, integrations, and deployment scope.

Build my AI support business case →

No commitment. We'll help you build your own business case

SOC 2 Type II certified
Live in 2–6 weeks
20+ languages
25+ integrations

Complete Visibility Into Your
Custom AI Agent operations

Live Operational Dashboard

Track call volumes, resolution times, sentiment, escalations, and other performance metrics.​

Dashboard showing first-call resolution rate improvement with Konecto AI agents
CustomGPT​

CustomGPT makes operational data conversational. Leaders and team members can instantly access performance metrics, call transcripts, and escalation drivers, all through simple questions.

Customer Insights​

Identify trends, service and product gaps, and friction points from customer conversations. Turn insights into smarter decisions and continuous improvement.​

Konecto AI agents analytics dashboard

Your CRM as the Single Source
of Truth for All AI Agent Interactions​

Provide personalized context-aware interactions through every channel

Enterprises trust Konecto to deploy reliable AI Agents